You have decided to start washing and put the laundry in the drum as usual, but could not turn the machine on it does not respond to the control buttons. Most often, the “Start” or “Start” button does not work, as it is the first thing users press. Sometimes the buttons can fall off.
As a rule, Appliance Repair San Marcos customers who come to our repair shop with a complaint about the buttons not working, note that:
The power button does not work: when you press it, the machine does not respond in any way. No lights are on, the display is off, and the washer shows no sign of life.
When I press the “Start” button, the power indicator light comes on, but nothing happens after that.
After pressing the “On/Off” button, the lights on the control panel start flashing, and in models with a display, an error is displayed.
Please note! If your machine normally starts the cycle, but after a while it stops for washing, rinsing, or spinning, and does not respond to the buttons, see the article “What to do if the washing machine hangs”. Here we will look at the case when the buttons do not work when turned on.
When the problem can be solved by yourself
Sometimes the fact that the machine does not respond to commands from the control panel is due to improper use of the technique. In particular, the following situations can lead to such behavior of the washing machine.
The power in the house is disconnected. Make sure that there is light in the apartment. If there is none, contact the building management company.
The plug has been pulled out of the socket. Check to see if someone in the household has unplugged the machine.
The outlet is defective. Try plugging in another appliance. If it doesn’t work, then the socket is defective, contact an electrician.
The washing machine door is not properly closed. Try opening and closing it again until you hear a click.
The child lock is on. When this function is activated, the washing machine does not respond to button presses. How to disable the child mode is specified in the manual of your machine. Most often, this is done by long pressing the “Start” button or by pressing a set of buttons labeled “child”.
A one-time failure of the control board has occurred. Try disconnecting the washing machine from the mains for 10-15 minutes. If the board is stuck, disconnecting it will allow it to overload, and after switching it back on the machine will work normally.
Probable malfunctions requiring repair
If you have checked all the possible options on the list above, but none worked, then your washer is broken. According to the experience of Appliance Repair San Marcos, if the buttons in the machine do not work, the reason lies in the breakdown of the following nodes.
The device for locking the hatch malfunctioned
It is likely that the heat tab has failed, the bimetal plate has lost flexibility, or the contacts have burned through. The door locking device has three terminals. When the door locking device operates normally, the door locking device closes and the voltage flows to the operating parts of the washer-dryer. If the door lock device does not operate, the machine does not turn on and the washing does not start.
The power button is faulty
Probably burned or oxidized contacts or their complete destruction occurred. This is due to the wear and tear of the button or moisture on it.
The control module is defective
Most likely, the power part of the unit malfunctioned. Failures of the module are connected with burnout or oxidation of separate elements on the board, tracks, or contacts because of voltage jumps or moisture penetration.
The line filter is burned out
This node is responsible for suppressing impulse and high-frequency noise, and power surges, which occur in the network when the washing machine. The surge protector can burn out:
due to a strong voltage surge;
due to a decrease in the capacitance of the filter capacitor as it is used.
If the surge protector is faulty, most washing machines will not start at all.
The power cord or plug is faulty
They’ve probably been mechanically damaged or the wiring has burned through.
Broken wiring or damaged contacts in the machine’s power circuit
The vibrations of the washing machine caused the wires to fray or loosen, burn out, or oxidize the contacts. In private homes, mice and rats can damage the wiring.
If your washing machine stops responding to buttons and you can’t use it, it’s time to call a professional for help. Call or book now. Appliance Repair San Marcos will be able to determine the exact cause of your washing machine’s malfunctioning buttons and will carry out the repair.
Contact us
(442) 291-2244
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